general

The website kreatosys.com is an online store that is the online presence of the company “Kreatosyskeuastiki Lamias SA” located at 3rd km P.E.O. Lamia – Athens, Komma Fthiotida, telephone: +030 22310 33220.

​products for sale

The features and other details of the products sold are available and you can find out about them by following the search instructions listed on our website.

​order cancellation

In order to cancel your order, please send an email to [email protected]. This feature is offered to you until we inform you about the shipment of your order. Cancellation is not possible after this time.

payment methods

For the convenience and service of all those who wish to buy from our online store, kreatosys.com has the following alternative payment methods:

​1. Personally, upon receipt of the order from the store of your choice.

​2. Cash on delivery when you receive the products.

3. Electronically, via viva wallet, following the order completion process.​

​Also at kreatosys.com you are given the opportunity to choose whether your payment will be made with a retail receipt or invoice. Invoice is issued to companies and freelancers if they fill in the following information during their order: Company name, VAT number, Tax Office. and profession for freelancers.

method, time and cost of shipping

The deliveries of the products are made with a privately-owned truck refrigerator of the company “Kreata Alfa SA”. For orders under 15 €, there is a charge of 3 €. Over that price limit, delivery is FREE.

prices of products for sale

The prices listed in the relevant catalogs below each product include VAT. (13%), while kreatosys.com reserves the right to adjust prices without notice.

​Charges are made in euros. kreatosys.com reserves the right to reject any order that includes incorrect prices that may have occurred due to incorrect data entry, code errors, hacking, incorrect pricing, translation error, etc.

miscellaneous

Force majeure:If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the predetermined time we will inform you via e-mail, in order to tell us if you wish , under these conditions, the completion of your order.

​Liability www.kreataalfa.gr: In case a defective product is found in the delivered quantities, you reserve the right to return it with the possibility of replacing it with our shipping costs or even a refund of your money.

​Modification of the present terms: kreatosys.com reserves the right to modify or renew the terms and conditions of transactions. The company undertakes to update this text for any change or addition to the terms. The company undertakes the obligation to inform this text of any change or addition to the terms.