What Is www.kreatosys.com?
www.kreatosys.com is an online store specializing in butcher products. In our store you will find a wide variety of meats with the well-known quality of “Meat & Packaging Lamia SA” which has made us the first preferred meat retail store in Lamia.
Where are your headquarters?
The company “Meat & Packaging Lamia SA” is headquartered in Lamia, Fthiotida.
Is there a physical store?
The company “Meat & Packaging Lamia SA” has a physical stores at the 3rd km of the Old National Road of Lamia – Athens | Komma | Fthiotida | Telephone: 22310 33220 | Opening Hours: Monday – Saturday 08:00 – 15:00.
Is there a minimum purchase limit for placing an order on kreatosys.com?
The minimum amount that an order can amount to in order to be considered valid is 15 euros.
How can I place my order?
The procedure for submitting an order to kreataalfa.gr is simple. Your personal account is created by registering (or logging in to your account for already registered users). Browse our pages and add the products you are interested in to your cart.
In which areas do you deliver orders and when?
Initially, we chose to deliver only in the narrow area of the Municipality of Lamia until we make sure that our consumers receive the service we want. It is in our immediate plans to expand this area. Delivery of orders takes place from Monday to Saturday. Delivery times are from 11:00 to 14:00 and from 18:00 to 20:00 and usually take one business day. We give you the opportunity during Checkout to choose the time period that is convenient for you to receive your order.
Is it delivered the same day?
Same-day delivery of your order is possible if it takes place before 12:00 noon. Otherwise the delivery takes place the next day. It is noted that deliveries are not made on Sundays, public holidays as well as to destinations outside the Municipality of Lamia.
I am outside Lamia. Can you deliver my order to me?
Unfortunately, this possibility does not exist yet. However, you can pick it up in person from the store of your choice, at the time that suits you, by appointment.
How can I contact www.kreatosys.com?
You can contact us by filling out the form that you will find on the contact page. Also, using the fast communication application – Live Chat that you will find in the lower right corner of your screen as well as by calling our call center at +030 22310 33220.
How can I pay for my order?
Payment of your order is made upon delivery to our guide either in cash or using a credit or debit card Visa & Mastercard using POS.
Can I pay for my order by bank transfer?
Because the bank transfer process may delay the completion of your order, we have chosen not to include it in your payment options.
Can an order be returned?
Returns are only accepted if the products you wish to return are in the same condition in which you received them, ie their packaging has not been violated, along with the retail sales receipt or invoice. To avoid your own inconvenience, it is a good idea to check carefully at the time of delivery of your order, the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg wrong type, etc).
The product I received looks damaged. What is the procedure I follow?
In the unlikely event that you receive an altered product DO NOT CONSUME IT! Contact our call center at 22310 33220 and the service department of the company “Meat and Packaging Lamia SA” will settle your issue.